Protect your business form possible litigation and the effects of slow collections
In to-days difficult trading climate, the old way of doing business in no longer relevant. Taking verbal orders and instructions from customers is highly risky and is unprofessional. If your business has no 'agreement' with your customers, you are offering unsecured loans to your customers and 'they' control when you get paid and not you!
By simply applying Terms and Conditions through a range of measures you can regain control over your Debtors and enjoy the benefits from getting paid sooner, without harming the relationship with your Customers.
With our simple to apply system, we can adapt your existing credit management systems to ensure you meet all of your legal obligations including Sales of Goods and Services Acts, Data Protection Acts ( Required under EU Regulations if you intend carrying out Credit Checks on Customers), to mention but a few.
The process and what we provide
- We take instructions from you to ensure that your Terms and Conditions meet YOUR business requirements, including Industry specific clauses if applicable.
- Submit 'draft' documents to you within seven days for approval and revision if required.
- Provide all of the business forms and revisions to your existing documents including Order Forms, Credit Application Forms, E presentment of Quotations, Order Confirmation and 7 Day warning letters etc,
- Ensure that when your Terms and Conditions need to be challenged that they have been correctly applied and will stick!
- Offer 12 months support and assistance with dispute resolution and collection issues, BEFORE you call in a Debt Collection Agency
Sample Documents
TERMS AND CONDITIONS
Your Terms and Conditions will be provided in both A3 and A4 formats in PDF. Constructed in line with our advice and your requirements, they will ensure that when you are challenged by a Debtor, you will have the correct agreement in place to show where 'defects and errors' for example, should have been reported within a certain and agreed timeline. Your customers will have agreed also that if they default, all of your collection and legal charges shall be bourne by them.
NEW ACCOUNT APPLICATION FORM
Fully compliant under EU Data Protection rules, this form will bind your new customers into your Terms before any Goods and Services are provided.
Your Terms and Conditions, which are printed on the reverse of the document bind your clients to all of the elements of the agreement, including warranty, copyright, Limitation of your liability etc.
INFORMATION UPDATE (Existing Clients)
The Information Requisition Form is one of many ways to apply new Terms to your existing customers without effecting the relationship with them.
Depending on the relationship value that exists with certain Customers, MS Consulting will devise the correct application methods to suit.
QUOTATION ACCEPTANCE FORM
This document combines all of the elements that should pertain to a quotation, including the terms of cancellation and the penalties that may apply to your client, should you suffer consequential losses as a result of them cancelling outside of the agreed timeframe, including restocking and cancellation fees etc.
MULTI PURPOSE FORM
An ideal system for business people and personnel that are constantly away from the office. The Multi Purpose can act as a Hire Agreement, Delivery Note, Quotation, Variation to Original Quotation and Job Completion etc.
Again this would be commercially printed in triplicate so the vendor has a bound copy and has the means to issue the document to the customer ' on the spot' As the Terms and Conditions are printed again on the reverse, this is the date and time that the clock starts on issues such as returns, warranty and cancellation etc.
PERSONAL GUARANTEE
Hold the Directors of a company personally liable for their debts should they appoint a liquidator or an examiner to their business.
Should an initial credit check or Trade reference enquiry not satisfy you, then it is reasonable to ask for a Personal Guarantee. After all, if a Director objects to this request, they probably had no intention of paying you in the first place
SEVEN DAY WARNING LETTER
This is issued to slow payers as a 'second last' resort, prior to calling in a third party agency. As clients will already be bound to your Terms as a consequence of trading with you already, this will remind them of the consequences of not paying you, including the affixation of your collection and legal fees, in addition to the original debt.
Because we know every business is different, we would be delighted to discuss your specific requirement, without any obligation on your part.
Would you like a no-obligation, free consultation with one of our experts?
No problem. Simply Contact Us to book a call-back - no commitment whatsoever.